TERMS AND CONDITIONS
Kiambu Fertilizers Company Ltd
1. Introduction
Welcome to Kiambu Fertilizers Company Ltd. By accessing our website, purchasing our products, or using our online shopping platform, you agree to comply with and be bound by these Terms and Conditions.
2. Definitions
- “Company” refers to Kiambu Fertilizers Company Ltd
- “User/Customer” refers to any person accessing or purchasing from our platform
- “Products” include fertilizers, seeds, agrochemicals, tools, and related items
- “Platform” refers to our website, mobile platforms, and online shop
3. Use of the Website
By using our platform, you agree to:
Provide accurate and complete information
Use the platform for lawful purposes only
Not misuse or attempt to disrupt the website
We reserve the right to restrict or terminate access if misuse is detected.
4. Product Information
We strive to ensure all product descriptions, prices, and availability are accurate. However:
Prices and availability may change without notice
Images are for illustration purposes only
We reserve the right to correct errors
5. Orders and Payments
All orders are subject to acceptance and availability
Payment must be made through approved payment methods (e.g., M-Pesa, bank transfer, card payments)
Orders may be canceled if payment is not received
6. Delivery Policy
Delivery timelines will be communicated upon order confirmation
Delays may occur due to logistics or external factors
Customers must provide accurate delivery details
7. Returns and Refunds
Returns are accepted for defective or incorrect products within a specified period
Products must be unused and in original packaging
Refunds or replacements will be processed after verification
8. Use of Agrochemicals
Customers are advised to:
Follow manufacturer instructions carefully
Use products responsibly and safely
Seek professional guidance where necessary
The Company is not liable for misuse of products.
9. Intellectual Property
All website content including logos, text, images, and designs are the property of Kiambu Fertilizers Company Ltd and may not be used without permission.
10. Data Protection and Privacy
We are committed to protecting your personal data in compliance with applicable laws, including the Kenya Data Protection Act.
We collect and process personal data such as:
Name and contact information
Delivery address
Payment details
Your data is used for:
Order processing and delivery
Customer support
Marketing (with your consent)
We ensure:
Secure storage of your data
No unauthorized sharing with third parties
Use of data only for intended purposes
You have the right to:
Access your personal data
Request correction or deletion
Withdraw consent for marketing
11. Limitation of Liability
Kiambu Fertilizers Company Ltd shall not be liable for:
Indirect or consequential losses
Losses arising from misuse of products
Delays beyond our control
12. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for their content or policies.
13. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be effective upon posting on our platform.
14. Governing Law
These Terms and Conditions are governed by the laws of Kenya.
15. Contact Information
For inquiries, support, or complaints, contact us via:
Official email
Phone/WhatsApp
Physical store location
16. Acceptance of Terms
By using our platform or purchasing from us, you confirm that you have read, understood, and agreed to these Terms and Conditions.